At Optimise Potential, our mission is to partner with businesses to build stronger, more inclusive teams. 

We develop confident, effective leaders who drive lasting success, through bold, impactful training and ongoing implementation support.

We create real, measurable change, helping organisations harness the unique strengths of every individual. 

All of our programs are tailored to the specific requirements of your organisation and can be delivered either in person or online. Please contact us to discuss your objectives, timelines, and desired outcomes, so that we can design a solution that is perfect for you. Here are the topics we cover;

Services

  • Wellbeing Programme Delivery

  • Leadership and Line Management Training

  • Neurodiversity Awareness Training

  • Supporting Neurodivergent Staff

  • 1:1 Coaching

What Clients are saying

  • Loved the neurodiverse topic, found it interesting and could relate to it personally and see where other people fitted into areas. I aso enjoyed learning the different areas in which people can be neurodivergent and what I can do to work with theses.

    Hannah B. Neurodiversity Training Participant

  • Zoé is a great trainer, she is enthusiastic and this really shines through in the training. Zoé makes you feel at ease and comfortable and no question is too silly. The training was fun and interactive and really insightful.

    Holly Mevlit, Leadership Training Participant

  • Zoé is a fantastic leader and taught us so many new skills. Many of which we started doing without realising it. Her approach helped me to take in the information and then practice how I will use it in the future, far better than previous training where you are spoken at and told to theorise on how you’ll use it.

    D.F. Neurodiversity Training Participant

  • Zoé’s informal, friendly engaging and fun style of training makes this really enjoyable. I’ve learnt so much more than I expected. Thank you!

    L.W. Training Participant

  • This course has really helped me look at the way I approach coaching sessions in the first place, i.e. setting the goals and considering how I phrase things. Thinking about how the individual views things versus the way that I do and how that impacts on outcomes.

    C.S. Coaching Training Participant

  • I really enjoyed the training and am looking forward to putting into practice what I’ve learned to get more out of our coaching sessions. It’s given me more confidence going forward.

    R.V. Coaching Training Participant.

  • Zoé was incredibly passionate and approachable, making the training fun but beneficial. The techniques we discussed and learnt about were simple to implement and relevant to our roles. Overall, it was fun and informative and I look forward to meeting with Zoé again.

    N.C. Training Participant

  • This course has helped me understand why I may not be connecting as well with some team members as I do others and how I can connect better with these people. It’s also given me some good ideas on how to get the information that I am really looking for in a coaching session and how to put the onus back onto the agent so that they feel accountable for their own goals.

    R.H. Coaching Training Participant

  • Zoé was incredible. Very friendly and engaging throughout the two days of training we had with her. She made the experience really fun and provided the information in manageable bites.

    S.E. Training Participant

  • I found the sessions engaging and informative. I didn’t ever feel like I couldn’t speak up if I didn’t understand, loved the topics and how you bring examples to life with personal experiences.

    H.C. Training Participant

  • Zoe delivered a presentation that helped us understand how we were all different in our team, yet our differences arewhat made us stronger as a team. She delivered with passion, energy and a smile on her face to keep us engaged throughout. Would happily recommend Zoe to other teams.

    Andy Jasper

Resilience and Wellbeing programme delivery for Shoreham Academy

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Case Studies

Resilience Training & Coaching for Care for the Carers

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Building a Stronger Team at the RSPCA

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Enhancing Neurodiversity and Inclusion at the Caravan and Motorhome Club

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Magazine Contributor

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Blog

If you’re looking for expert insights on building resilience, staying calm under pressure, using breathwork to manage stress, boosting confidence, and thriving as your authentic self—you're in the right place.

As a wellbeing writer and coach, I’ve contributed to leading magazines like Psychologies, Breathe, Teen Breathe, and Om Yoga, sharing science-backed strategies and real-world techniques that help people create meaningful change. This blog/vlog is your space to dive deeper into these transformative topics, with practical advice, fresh perspectives, and actionable tools that fit into your everyday life.

About Me

I’m Zoé Carroll, a Wellbeing and Performance Consultant with a specialism in Neurodiversity and Inclusion.

I am a Wellbeing and Performance consultant, communication specialist, and advocate for inclusive workplaces. My mission is to help businesses thrive by unlocking the full potential of their staff while prioritising their wellbeing.

Thriving Edge Newsletter

Subscribe to Thriving Edge, the bulletin for updates about neuroinclusive business and neuroaffirmative actions that will support cultures of inclusion.

Theese practical bulletins will guide you towards taking simple steps that will give your businesses the edge by supporting your neurodivergent team members to contribute more fully.